
by Mike Bawden
President & CEO; Brand Central Station
I’m sure I’m not the only one who has dropped out of the Twitterverse a time or two. Right now, I’m on a Facebook diet – only updating my status in the morning and checking on “friends” at lunch and before I turn out the lights in my office at the end of the day.
I’m blogging again, but only at night. I cue up the posts for the next day and if I don’t get much into the pipeline, I deal with it.
I’ve developed a love-hate relationship with social media that only my Bowflex and treadmill enjoy. I know these things can be good for me, but they take up soooooo much time.
Of course, I don’t work up a sweat with my Bloglines account like I do when I run for 40 minutes. And my wife and family seem to appreciate my time spent at the home gym more than they do on YouTube.
But I need to be here. I need to work on my business’ cyber-presence in small, digestable chunks. Not because my life depends on it, but because my livelihood does.
It’s important for PR practitioners, advertising creatives and marketing consultants to spend time in the social web – learning about what’s new and, more importantly, what can’t (or shouldn’t) be done. We have to learn how to manage the overlap between time spent in the real world and time spent in the virtual one, for one very important reason:
Someone has to explain to clients how it’s all done. And we need to be credible when we do.
I can’t tell you how many times I”ve sat through presentations where people started pitching Web 2.0 ideas to a client who didn’t have a clue. There’s nothing worse than the pit that develops in the bottom of your stomach when that client turns to you and asks for confirmation of a half-baked idea from some marketing pinhead who doesn’t know his widget from a hole in the ground.
But even if you know about all the cool technology, soon-to-be-coming applications, theories on WOM Marketing, stories about guerilla marketing, legends of buzz building … whatever. If you don’t know how to do it and keep it from overtaking your life, your advice to a client is nearly worthless.
The client will get that. They’ll re-trench back into older, 20th-century marketing tactics that won’t ever work like they used to. And worst of all, you’ll lose credbility in their eyes.
Dropping out of the social web is a bit asocial for a marketing guy. Having a client fall off the social media bandwagon can hurt you far worse than it hurts them.
So, I’ve re-emerged. Climbed back on. We’ll see how far we can go – and enjoy the ride in the process.